Privacy

Last updated: 12 july 2019

Thank you for using SendPass. Protecting the data of our users is of the highest important to us. In this Privacy Policy, SendPass ("sendpass.app”, “the Service”) informs you about the policies regarding the collection, use and disclosure of personal information (“Personally Identifying Information”, “PII”) which is registered and collected from the Service. We would like to encourage all users to read this Privacy Policy.

What information we collect

SendPass processes information because you are providing it to us or automatically when you use the Service.

Automatically when you use the Service
We use audit logging features and analytical tools to improve the security of the Service, to prevent abusive/malicious use and to measure general usage. The following information is collected:

Browser information: type of browser, language settings, country and timezone.

Device information: the type of device, hardware model and operating system.

Identification details: unique identifiers such as an IDFA (for iOS), MAC address or a UserID.

Network information: IP-addresses and mobile network information.

Location data: data on your geo-location.

Service usage: information regarding the way you interact with the Service.

Personal information you submit
SendPass collects and processes the following personal information when you submit feedback using the feedback form or when you sign up for our newsletter:

E-mailadress

The Service has no intention to collect personal information about users which are under the age of 16 without permission from parents or supervisors.

Why and how we process information

We use data/information to improve the Service, to keep it secure, to comply with legal obligations and to measure general use. Below, you find the legal grounds we base to use your information on.

Improving the Service (legal ground: legitimate interests)
We use automatically collected information to improve our service and to keep it secure by recognizing and banning users who don’t comply with our Terms of Use.

To send newsletters and feature-updates (legal ground: consent)
If you choose to (voluntarily) share your e-mailadress with us, we use it to send you our periodic newsletters and feature-updates.

Legal obligations
We might use the submitted and/or automatically collected information to defend SendPass in legal proceedings in relation to as a result of your use of the Service.

SendPass makes no use of automated decision making.

What parties we share information with

We do not disclose personal information (Personally Identifying Information) to third parties, other than to exercise our legal rights or defend against legal claims.

How long we retain data

The retention of personal information (Personally Identifying Information) depends on the type of information.

Automatically collected information
We retain automatically collected information (logs and analytical information) for a maximum of 14 months after collecting.

Submitted information
We retain the information you submit to us (e-mailadress) for as long as required to provide you the service you submit the information for. The information will be deleted immediately on request, using for example the unsubscribe button in our newsletters.

Amendmens

We may, from time to time, amend the Privacy Policy without prior notice to you and without any liability to you. You can determine the date of amendment by referring to the “last updated” date, which is positioned at the top of the Privacy Policy.

Contact

If you have any questions regarding your privacy, the way we collect and process information and/or our security measures, please contact us by e-mail.

contact@sendpass.app