What information we collect
SendPass processes information because you are providing it to us or automatically when you use the Service.
Personal information you submit
SendPass collects and processes the following personal information when you submit feedback using the feedback form or when you sign up for our newsletter:
Automatically when you use the Service
We use audit logging features and analytical tools to improve the security of the Service, to prevent abusive/malicious use and to measure general usage. The following information is collected:
- Browser information: type of browser, language settings, country and timezone.
- Device information: the type of device, hardware model and operating system.
- Network information: IP-addresses and mobile network information.
- Service usage: information regarding the way you interact with the Service.
The Service has no intention to collect personal information about users which are under the age of 16 without permission from parents or supervisors.
Why and how we process information
We use data/information to improve the Service, to keep it secure, to comply with legal obligations and to measure general use. Below, you find the legal grounds we base to use your information on.
Improving the Service
To send newsletters and feature-updates
If you choose to (voluntarily) share your e-mailadress with us, we use it to send you our periodic newsletters and feature-updates.
We might use the submitted and/or automatically collected information to defend SendPass in legal proceedings in relation to as a result of your use of the Service.SendPass makes no use of automated decision making.
What parties we share information with
We do not disclose personal information (Personally Identifying Information) to third parties, other than to exercise our legal rights or defend against legal claims.
How long we retain data
The retention of personal information (Personally Identifying Information) depends on the type of information.
Automatically collected information
We retain automatically collected information (logs and analytical information) for a maximum of 14 months after collecting.
We retain the information you submit to us (e-mailadress) for as long as required to provide you the service you submit the information for. The information will be deleted immediately on request, using for example the unsubscribe button in our newsletters.